Contact Us
Contact Aerse
For questions about an order, product, delivery, return, or refund, contact the Aerse customer-service team. Please include your order number when your question relates to a purchase.
Customer service
Email: crystal@aerse.com
Telephone: +852 8483 5738
Legal business information
AERSE LTD
Trading name: Aerse
Company number: 16942421
Registered in England and Wales
Registered office: 61 Bridge Street, Kington, United Kingdom, HR5 3DJ
Fulfilment information
Orders are packed and dispatched from Hong Kong. Our fulfilment correspondence location is Room 1805-06, 18/F, Hollywood Plaza, 610 Nathan Road, Mong Kok, Kowloon, Hong Kong SAR.
Please contact us before returning an item. We will provide the correct return address and instructions after your return request has been accepted.
Product information
Aerse jewellery is made with natural stones, so colour, pattern, inclusions, clarity, shape, and size can vary. References to crystal intentions, energy, zodiac traditions, or wellbeing are symbolic and cultural descriptions, not medical or other professional advice and not a guarantee of results.
